new update bricks beethfirst

[4oursoldiers]

So i updated to the new software and as soon as i did it said firmware update failed restart printer. i did that. then it said unplug and reboot software. did that. now it doesn't reply at ALL to software

[DomingosRodrigues]

Hello 4oursoldiers,

Please contact customer_service@beeverycreative.com so we can do a teamviewer session in order to fix your issue, most likely the printer's firmware did not correctly flash and needs to be forced to do so.

Best regards