new update bricks beethfirst

BEEVERYCREATIVE 3D Printers, Accessories, Modifications and Add-ons
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4oursoldiers
Posts: 1
Joined: 02 Jun 2019, 19:50

new update bricks beethfirst

Post by 4oursoldiers » 02 Jun 2019, 19:53

So i updated to the new software and as soon as i did it said firmware update failed restart printer. i did that. then it said unplug and reboot software. did that. now it doesn't reply at ALL to software

DomingosRodrigues
Posts: 93
Joined: 12 Dec 2017, 11:44

Re: new update bricks beethfirst

Post by DomingosRodrigues » 03 Jun 2019, 09:50

Hello 4oursoldiers,

Please contact customer_service@beeverycreative.com so we can do a teamviewer session in order to fix your issue, most likely the printer's firmware did not correctly flash and needs to be forced to do so.

Best regards

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