BEEVERYCREATIVE

Hello Appoli, First of all we are really sorry that you haven't received the support your require. I am here to try and help solve the issue. The issue of the stepper drivers burning is a combination of both a defect on some units of the stepper drivers used, the TMC2130, the stepping mode stealthCh...

Hello Gni,

Are you talking about the drive gear on the extruder? Thanks for the information we will study that occurrence and try to lock it better on the next batches of the printer.

Best regards
Domingos Rodrigues

Hello Erwin,

Most likely your auto calibration module or motherboard have a defect. Please contact customer_service@beeverycreative.com for a better support.

Best regards
Domingos Rodrigues

Hello Erwin,

By what you described it appears the autocalibration module is broken. Please contact customer_service@beeverycreative.com with a video showing the issue so we can help you solve it as fast as possible.

Best regards
Domingos Rodrigues

Hello Gannable, Let me just correct some of the information you provided. You should hold the thermistor (we dont use Thermocouples in the B2X300) in place. But be careful not to over-tighten the wires as they are very sensitive as they have a PTFE line but internally have less than a mm of diameter...

Hello Charles,

Please contact customer_service@beeverycreative.com so we can help you solve the issue.

Most likely there is a defect on the printer's motherboard/stepper drivers we can help you diagnose and fix it!

Best regards
Domingos Rodrigues

Hello Paulo, Please try exchanging the X axis and Z axis stepper drivers to check if it isn't caused by the driver itself. We tested the Watterot TMC2209 and all axis worked as expected. If after replacement the problem still continues try lowering the speed of motion for the Z axis through the LCD ...

Hello Linda, You can use the printer via octoprint after doing the initial setup although the recommended use to get the most of the printer is using via SDcard. The Z position can be changed via Gcode but should be avoided as you need to be next to the printer to see the result of the adjustment. B...

Hello NMGMarques:

The only data that need to change according to your images is as follows:
Print bed & build volume
Width(X) 300mm
Height(Z) 300mm

Axes:
X 7200
Y 7200
Z 360
E 4800

Everything else should work as is

Best regards
Domingos Rodrigues

Hello, Welcome to Beeverycreative forum! Can you please contact customer_service@beeverycreative.com with a video of the problem for a better support. Usually the problem of a Z axis not moving correctly is caused by a misalignment of the Z axis components in one of the sides of the assembly, double...