Firmware updater: printer not found

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TobenHeinze
Posts: 3
Joined: 04 Dec 2019, 14:54

Firmware updater: printer not found

Post by TobenHeinze » 04 Dec 2019, 15:16

The updater says they can´t find the printer but i can see the printer in the device manager in other devises as unknown device and without Driver

DomingosRodrigues
Posts: 157
Joined: 12 Dec 2017, 11:44

Re: Firmware updater: printer not found

Post by DomingosRodrigues » 04 Dec 2019, 18:16

Hello TobenHeinze,


Most likely you are missing some driver that should have been installed with the updater, to solve it try installing arduino IDE, the latest version then restarting the pc and using the updater then to reduce the ammount of programs running that can be blocking the serial port.
If that does not work please contact customer_service@beeverycreative.com asking for a teamviewer session.

Best regards
Domingos Rodrigues

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