The BEETHEFIRST and BEEINSCHOOL series work with the BEESOFT 3D printing software, and with the following operating systems:

– Windows (7 / 8) Linux (12.04 +)
– Mac OS X (10.8/10.9+)
– Linux (12.04 +)

PC: Core i3 | AMD Phenom II | AMD Atlhon X2 RAM: 2GB Free disk space: 500 MB Graphics card (GPU): 512 MB dedicated
Mac hardware: late-2008+

You can download BEESOFT software from the Software Download page. Run the downloaded file and follow the steps indicated by the wizard, selecting the desired options. Connect the printer to the computer with the USB cable and run the BEESOFT software by clicking on the icon either on the Desktop or the Applications menu.

Because they use BEESOFT, BEETHEFIRST and BEEINSCHOOL printer series recognize and are compatible with 3D modelling files in “.stl” format.

BEESOFT is 3D printing software that imports files in “.stl” format, and allows to reposition and rescale them.  Further modifications to 3D models should be made using modelling software before exporting them to the “.stl” format.

You can build your own models if you know how to model in 3D. Otherwise, you can print models that are available on the internet.

Tutorials can be found by clicking here.

To increase or decrease the size of a 3D model, you should select the “scale” option, available on the BEESOFT printing software, where you’ll be able to pick the scale you want. Alternatively, it can be done by moving the mouse while right-clicking.

Remember: if you’re printing an object made up of various separate pieces, keep in mind that all of the items must have the same scale in order to fit together.

Whenever you try to open an .stl file in BEESOFT and the program stops responding, this can be caused by the size of the file, since the maximum recommended polygon count is of 1000000 (1 million), and the maximum recommended file size is 60 MB. Whenever you create an .stl file, you must keep these limits in mind.

estimateAfter you press “PRINT”, the print options window that appears has a button further down that says “Estimate”. Pressing on that button gives an idea of the time the print may take, given the density and resolution, as well as an estimate of the amount of filament needed.

As soon as you begin printing, BEESOFT will also indicate the total estimated print time and the remaining print time.

place-center-resetThe easiest way to correctly position a 3D model is to use the existing tools available on the right of main BEESOFT window. Click on “Place on platform” and “Center on platform” to place the model’s base plane on the printing surface.

If the model is red, it means it isn’t ready for printing. It might be “floating”, i.e., it isn’t in contact with the printing table where filament will start to be laid down, or it might be positioned in a way that it intersects the printing bed, instead of being placed upon it. If you’re not sure what’s wrong, click “Place on platform” and “Center on platform” and the model will be placed in a location where it’s printable.
The model might be also be red because it’s too big for the maximum print dimensions. Use the “Scale” menu to fix this. If it becomes too small or too big and you lose sight of the model, click “Reset Model” to bring it back to its original dimensions.
When the model is yellow, it means that it meets basic parameters and you can start printing. If it’s grey, it means it’s not selected.

If the filament heating process stops responding, the extruder must cool down a little, so you should wait 5 minutes and restart the filament wizard.

If BEESOFT stops responding even after you’ve tried to close the program and end it by using the Task Manager, you should also end Java in the Task Manager window. After doing this, restart BEESOFT and go through the usual steps to print.

In the case of power outage in a BEETHEFIRST, remove the item that was halfway through the printing process and restart the printing of your object. In case you are using a BEETHEFIRST + or a BEEINSCHOOL, these printers have an emergency resume feature, which means that if the print gets interrupted for some reason (power outage for example), you can resume your printing later on the exact place where it was.

Two-year warranty for end-users and one year for other customers.
The warranty can only be activated in case of manufacturing defect or in case the goods do not match the contract.
If you are an end-user, you have two months from the date of delivery to report any flaws. If you are not, you must report any flaws within eight days from the date of delivery.
If you have any other questions, consult the Terms and Conditions.

BEETHEFIRST and BEEINSCHOOL series allow you to print all the objects your own creativity can imagine and model in 3D. The limitations of 3D printing are explained in the 3D Modelling Guidelines.

The BEETHEFIRST printer, as well as all other BEEVERYCREATIVE products and services are available for purchase from our website or from our distributors.

All BEEVERYCREATIVE products and services are available for purchase on our website or from our distributors.

On purchasing your BEETHEFIRST printer series, you will receive a 1.75 mm coil of PLA filament. Also, you will receive a kit that includes a spatula, a pair of tweezers, a roll of tape for the printing table, an allen key and power and USB connection cables. All of this inside a BEEPACK, a reusable carrier case that will allow you to store and transport your BEETHEFIRST printer series and its accessories. For the BEEINSCHOOL printer series, the included accessories are a region-specific power cable and a USB cable.

BEETHEFIRST printer series were designed to be portable, and are delivered to customers with its own BEEPACK, a reusable and stylish carrier case that can take all you need to print anywhere. However, you must ensure proper transport conditions to guarantee its safety, as you would with any other item of electronic equipment. The BEEINSCHOOL printer series do not include the BEEPACK, but the customers can buy it if they wish.

Printing quality depends on several factors, one of them being the resolution settings. BEESOFT offers four different print quality settings: Low, Medium, High and High+.

The current 3D printing modes are:
- Low: this is the setting to choose for quickest prints. As the name suggests, this option will also produce less refined prints.
- Medium: This is the best balance between speed and quality. It’s a good setting for prints that may need some detail, but can’t take too long.
- High: These prints will take longer, but yield much finer-detailed results.
- High+: The latest setting with 0,05 mm layer thickness.

This option controls an automatic feature that creates an internal frame that helps strengthen the printed object. The higher the density, the stronger the final object, albeit heavier and more filament-hungry.
There are three default density settings (Low, Medium and High), but advanced options as well, where users can choose if they want no internal structure (0%) or a completely solid object (100%). Never forget, the higher the density, the more filament your printer will use!

Our printers meet legally required safety regulations and are easy and intuitive to use. However, there are always some cautions to keep in mind, namely regarding the extruder. The extruder can get as hot as 250º C (480º F), so you must never touch it. Besides that, you should take the same precautions as you would with any other electrical appliance.

In accordance with current legislation, Value-Added Tax (VAT) is added to all sales made to private residents with a fiscal address in Portugal or in any other country in the European Union. In the case of a sale to a company outside Portugal, but with a fiscal address in a country within the European Union, reverse charges are applied, and the invoice is issued without VAT; if the private or company buyer is a fiscal resident in a country outside the European Union, the sale is exempt of VAT.

They are sold already assembled. Opening or modifying it may void the warranty, so we suggest this not be done without getting in touch with us beforehand. However, if you do wish to modify these printers for any type of technological development project, get in touch with us, explain your project and we might be able to provide you with useful information.

Yes, we ask all our customers to keep all of the original 3D printer packaging, from the box to the bits of foam, in order to easily dispatch the printer in the safest manner possible, in case any issue with your printer occur.

The assembled printers have a single extruder. However, if you think single-extruder printers can only manufacture single-colour objects, think again. BEESOFT has a pause function, which allows users to pause whatever it is they are printing and switch colours!

When objects get stuck to the printing table, you should remove them by using the spatula that’s supplied in the printer’s kit. Sometimes, the task may be easier if you simply remove the tape.

In case there are small pieces stuck to the object, you can try to get them off with the spatula or a with a cloth that’s been doused with a little alcohol.

If you see that the extruder is touching the table or blue tape, or worse, visibly cutting grooves into them, abort whatever you’re printing immediately, otherwise you might damage the extruder nozzle. This problem is caused when the printer calibration isn’t correctly performed, and the table is moved up too close to the nozzle.

To avoid incorrect calibration, follow the steps in BEESOFT’s calibration wizard. When using the piece of paper to check the clearance between the tip of the extruder nozzle and the printer table, make sure it isn’t too loose or too stuck. How can you tell? Well, if the paper slides in and out between the extruder and the table and you feel there’s no resistance whatsoever, it’s too loose. If you have to pull hard or if there are furrows being made in the paper, it means the clearance is too narrow, which may lead to the nozzle scratching the table or the tape. Make sure you feel the resistance is equal on all three calibration points whenever you calibrate. Equal resistance on all three points means that the clearance is constant anywhere on the table and that it should be level. Don’t forget to run the calibration test. Look for an unbroken line of equal thickness along all of its length. If you’re not sure, go through the calibration process until you’re satisfied with the result.

A few shallow scratches on the printing table won’t interfere with the actual printing process. Either way, before printing, always make sure the printing table has the blue tape, included in the BEETHEFIRST series kit, on it. Using the tape makes the adherence of the filament to the table easier and also makes it simpler to remove printed objects. For the BEEINSCHOOL printer series, blue tape is not included in the purchase, but you can buy this and other items in our website.

In case there’s no filament being extruded, you should interrupt the printing process by clicking on the “Cancel” button in the BEESOFT dialog box. Next, open the filament wizard and test the extrusion. If the filament still isn’t being extruded, you should extract the filament, cut the extremity and go back and start the process of feeding the filament into the extruder. If this doesn’t solve the problem, contact Customer Service here.

If you can load the filament when you have the top half of the white outer casing removed, but you can’t when you have the feeder tube screwed, it may be that you have the feeder tube unscrewed. Please make sure the screw of the tube is properly tightened.

Whenever the extruded filament doesn’t stick to the printing table, thus making it impossible to build an object perfectly, you should run the BEESOFT calibration wizard. In the final phase, you should check to see if the extruder nozzle runs the length of the table surface at a constant height.

Get in touch with us via the email addresses on our Contacts page, or if you’re interested in working with us, drop us a line via the Careers form.

BEEVERYCREATIVE accepts returns within the legal return period. You will have to return the item unused and in its original packaging, undamaged.

We will only refund the amount paid after having assessed the return conditions. For more detailed information, consult our Terms and Conditions.

BEETHEFIRST and BEEINSCHOOL printer series print only one colour… at a time. Either you can make multi-coloured models by printing interlocking components one colour at a time, or you can print a single model in multiple colours using BEESOFT’s “Pause” function. This feature allows you to switch between different-coloured spools mid-print, allowing multi-coloured objects that only get better the more creative you are.

Users have freedom of choice when using filament for our printers. Customers may choose any brand of standard filament available, without voiding the warranty. However, we still recommend the use of our BEESUPPLIES, available for purchase here.

PLA is a thermoplastic obtained from renewable sources, the most common being corn starch, and has a feature that we like a lot: it’s biodegradable.

The main advantages of PLA over other materials that are usually used in 3D desktop printing, such as ABS, are the following:
. it’s obtained from renewable sources (corn starch)
. it’s biodegradable
. it requires a lot less energy to be extruded.

Nylon a 3D printing filament with superior performance, ideal for industrial modeling and prototyping. It was designed to be easy to print and does not require heated bed.

Always store it in an airtight container with desiccant. Nylon is very hygroscopic (absorbs water from the air). If not correctly stored, it will eventually absorb so much water that will affect the layer adhesion and weaken the printed object. It will also ruin the surface finish. At this point the filament must be dried.

– Impact resistant
– Good thermal durability
– Semi-flexible
– Durable
– Machinable
– Smooth surface
– Low shrinkage
– Odorless

PETG (Copolyester) is an extra tough 3D-printable material, ideal for replacing ABS with print speeds used for PLA. PETG is used mainly for prototypes, final versions of mechanical parts and machine components.

– High tensile strength
– Printed filament yields a rigid usable part
– Good alternative to ABS because it needs no heated bed
– Low shrinkage
– Odorless

TPU-FLEX (thermoplastic polyurethane) is a very flexible 3D printing filament. The finished piece has a layer-to layer bond that’s practically inseparable.

– Doesn’t require heated bed
– Great layer adhesion
– Good level of detail
– Highly flexible
– Resistant to abrasion
– Rubber-like elasticity
– Oil and grease resistance

You can purchase filament here, where you’ll find a wide range of colors and materials.

BEETHEFIRST was designed to use only PLA. In turn, if you are using BEETHEFIRST + or BEEINSCHOOL, you can print not only in PLA, but also in Nylon, PETG and TPU-FLEX. Notice that when using TPU-FLEX you will need to use a 0.6 nozzle, available for purchase in our website.

TTo change, remove or place a new coil of filament, follow the steps indicated in the «filament replacement wizard» in BEESOFT’s printing software.

The tip of the extruder can get as hot as 250º C (480º F), so you should never touch it!

If you are using a BEETHEFIRST or a BEEINSCHOOL printer series, you can print objects with the following dimensions: 190 mm x 135 mm x 125 mm (7.48 in x 5.31 in 4.92 x in). Printing a full-size object can certainly take some time, so if you’re not an experienced user, we recommend you start off with smaller items.

The easiest way to remove objects from the printing table, whenever possible and if the shapes and features allow it, is to simply pull them off. When this cannot be done, you should use a spatula. In some cases, removing the blue tape, if used, along with the object might be an alternative.

To make sure the filament has been correctly inserted you can use the filament load wizard, from the BEESOFT “Maintenance” menu.

To calibrate the extruder you must make sure beforehand that the extruder nozzle is clean, which means cleaning should be carried out before calibration. You can find additional support for this operation in BEESOFT.

The connection between BEETHEFIRST and BEEINSCHOOL series and the computer is made with a USB cable. BEESOFT has an autonomous printing option, which means that while the printer is printing, you can then have the USB cable disconnected.

If you’d like to regain control over the printing status, all you need to do is run BEESOFT and reconnect the USB cable, and the status window will automatically pop up.

You can find useful information for creating your own models in the 3D Modelling Guidelines.
If you have any more questions, get in touch with Customer Service.

3D models should be in “.stl” format.

To create 3D models you must already own modelling software; there are various programs available on the market and a lot of them are freeware.
On the BEEVERYCREATIVE website you can find the 3D Modelling Guidelines that will help you know the requirements your models need to fulfil so that they can be printed, no matter what software you’re using.

All BEEVERYCREATIVE products and services are available for purchase on our website or from our distributors.

helloBEEprusa comes as a kit that includes everything you need for step-by-step assembly. Manuals and online tutorials are given to help you throughout the assembly.

The firmware of helloBEEprusa is Marlin based. We recommend Cura / Pronterface as the 3D printing / slicing software, but it also works with Slic3r, Repetier and Simplify 3D, among other available slicers.
All operating systems should support helloBEEprusa as long as the slicer used is compatible with it.

You can print via SD-CARD or USB cable.

The supported file type supported for helloBEEprusa is gcode.

You will need to use a slicing software to covert the STL into gcode, using the desired printing profile.

The layer resolution in helloBEEprusa can go from 300 to 20 microns (user defined).

You can adjust them while helloBEEprusa is printing by accessing the LCD menu.

You can use blue tape or hairspray to coat the printing bed glass. You can also clean the bed with some alcohol prior to the printing. Increasing the bed temperature (according to the filament being used) is also an option to achieve proper bed adhesion.

The extruder of helloBEEprusa can reach 300º and the printing table can go up to 110º. Notice that these temperature references may be influenced by the ambient temperature.

For the helloBEEprusa printer, the maximum build volume can go up to 185 x 200 x 190 mm (7.28 x 7.87 x 7.48 IN).

You can use PLA, ABS, Nylon, wood, carbon and metal composites, TPU-FLEX, PETG, PLA-PHA, HIPLA, HIPS, PYA, ABS-PC, among others. User defined settings are needed to use these filaments.

You can print in different colours and materials, since helloBEEprusa has a full metal dual extruder capable of printing in many materials. User defined settings are needed to perform this.

In case the extruder of your helloBEEprusa gets jammed, try to use a filament filter. There are several printed filters available online and they are easy to install and remove whenever necessary. They should be mounted before the extruder filament entrance with a drop of vegetable oil on the sponge, so that it cleans any dust and lubricates the filament reducing its attrition inside the heatbreak. Also, make sure the fans of the extruder are always running once the printer is on.

If your printer is missing steps, check the fans of the motherboard. They should be pointing to the stepper drivers and active whenever the printer is enabled.

In case the extruder of your helloBEEprusa gets jammed, try to use a filament filter. There are several printed filters available online and they are easy to install and remove whenever necessary. They should be mounted before the extruder filament entrance with a drop of vegetable oil on the sponge, so that it cleans any dust and lubricates the filament reducing its attrition inside the heatbreak. Also, make sure the fans of the extruder are always running once the printer is on.

If your printer is missing steps, check the fans of the motherboard. They should be pointing to the stepper drivers and active whenever the printer is enabled.

Due to the nature of this printer, you should lubricate the smooth rods and the threaded rods, to ensure the movement of the printer is smooth and that no extra unnecessary stress is being put onto the stepper motors. Check periodically that the belts and pulleys are tightened.

Due to the nature of this printer, be careful with the moving parts, as well as the high temperatures of the extruders and printing bed.

It is given a 6 month warranty that guaranties the replacement of defective manufactured parts. BEEVERYCREATIVE may request the return of the part in order to improve future developments.

You can go to BEEVERYCREATIVE’s Forum and share your experiences and projects. Also, you can get more out of your 3D printer with updates, upgrades, tweaks and tips.

Since helloBEEprusa is a DIY 3D printer kit, most of the technical issues arise from one’s inappropriate assembly, configuration and use. Therefore, technical support is given through BEEVERYCREATIVE’s Forum ( where our tech support team and helloBEEprusa users share their experiences, knowledge and solutions. You can also contact our customer service.