Problem with driver

BEETHEFIRST is a professional, easy to use and portable 3D printer
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jorgepassos
Posts: 8
Joined: 03 Nov 2015, 06:05

Problem with driver

Post by jorgepassos » 19 Jan 2017, 07:08

Hello when i update the software in the PC i havê problems with the drivers, my PC dont recognize The 3d printer anymore. Windows 10 in a surface pro 3

mgomes
Posts: 9
Joined: 04 Jan 2017, 16:37

Re: Problem with driver

Post by mgomes » 20 Jan 2017, 10:50

Hello Jorge,

I'm sorry to hear that you are experiencing problems with your printer. I will ask you to follow this steps precisely to try to solve your problem:

1 - Uninstall the current BEESOFT installation
2 - In device manager show all hidden dives (click on view->show hidden devices) and remove any BEETHEFIRST device that you found on the list.
3 - Reboot your PC.
4 - Download the new version from BEESOFT (https://www.beeverycreative.com/public/ ... 3.14.0.exe).
5 - Install BEESOFT.

Please let us know if this procedure resolved your problem.
BEEVERYCREATIVE
Research and Development Team

Trawrans
Posts: 1
Joined: 21 Feb 2018, 08:21
Contact:

Re: Problem with driver

Post by Trawrans » 21 Feb 2018, 09:55

It is a problem that I am looking for answers to fit it.

DomingosRodrigues
Posts: 134
Joined: 12 Dec 2017, 11:44

Re: Problem with driver

Post by DomingosRodrigues » 15 May 2019, 11:12

Hello byronSoitA and Trawrans,

Please try following the suggestion given by mgomes and if that doesn't work report back :)

Best regards

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