[SOLVED] Printer Doesn't Start

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hugoslv
Posts: 6
Joined: 03 Jun 2016, 18:37

[SOLVED] Printer Doesn't Start

Post by hugoslv » 03 Jun 2016, 18:43

Hi all,

I'm new to the BEE printers... as of today I'm experiencing an issue where the printer turns on (LEDs) but appears to be dead.

On the BEESOFT the status changes from "disconnected" to a permanently "is connecting".

Using BEE The First+ with BEESOFT 3.14.0-beta.9 on Mac OS X 10.9.5; any help on how to get this working again is much appreciated.

Best regards,
Hugo Silva

hugoslv
Posts: 6
Joined: 03 Jun 2016, 18:37

Re: Printer Doesn't Start

Post by hugoslv » 03 Jun 2016, 18:52

Installing the latest stable version appears to have solved the issue.

Best regards,
Hugo Silva

Filipe

Re: Printer Doesn't Start

Post by Filipe » 03 Jun 2016, 19:02

Hello hugoslv!

You already did what I was going to suggest. A stable version is preferable for many reasons.
But when trying the beta versions, you may find some issues.

I have used the beta version, but on Windows 10 build 1511 and with a BEETHEFIRST.

Did you ask Customer Service for the Beta version for a specific issue you had?
Or did you found the extremely well hidden location? :)

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